Please be aware that all sales are Final and ARE NOT subject to return. Please be sure of your purchase prior to completing your order. There are exceptions to this rule and any inquiries must be made within 5 DAYS of your purchase or from the date you receive your order. If you are returning a package please use an insured and pre-pade method, [we recommend UPS or FEDEX]. Include your packing slip, note with your invoice number, copy of your sales slip and your reason for return. Sorry, shipping and handling fees are not refundable on returns. Gifts may be exchanged within 10 days [As long as they are unopened] - NO CASH REFUNDS. ALL Eexchanges MUST be authorized and issued a REFFERENCE #. Any retnrned without a REFFERENCE # will be discarded.